Privacy policy
HailIndex.com · Last updated May 1, 2025
1. Who we are
HailIndex.com is operated by James Merritt, an individual based in Colorado. Contact: james@hailindex.com.
2. Data we collect
Information you provide (lead form)
When you submit a lead form, we collect your name, phone number, damage type, urgency level, and the page you submitted from. This information is stored in our database and may be shared with roofing contractors in our referral network.
Automatically collected data
We collect standard web server logs (IP address, browser type, referring URL, pages visited) and analytics events (page views, calculator interactions, scroll depth). This data is used to understand site usage and improve content. We do not use third-party advertising trackers.
UTM parameters
If you arrive via a link with UTM campaign parameters, those values are stored alongside any lead form submission to help us understand which content is most useful.
3. How we use your data
- ●Forwarding lead inquiries to roofing contractors in the referral network
- ●Understanding which content and cities are most useful to visitors
- ●Detecting spam and abuse (honeypot field, submission rate limits)
- ●Improving cost estimate accuracy and site functionality
4. Data sharing
We share your lead form data only with roofing contractors who have paid to participate in the HailIndex referral network, for the sole purpose of scheduling a roof inspection.
We do not sell personal data to insurers, marketing companies, data brokers, or any other third parties. We use Supabase (a U.S.-based cloud database provider) to store lead data.
5. Data retention
Lead records are retained for up to 24 months. Server logs are retained for 90 days. You may request deletion of your lead record by emailing james@hailindex.com with the name and approximate submission date.
6. Cookies
HailIndex does not use first-party cookies beyond what Next.js requires for server-side rendering. We do not use advertising cookies or cross-site tracking. Analytics data is collected via server-side events, not client-side cookie-based trackers.
7. Your rights
You may request access to, correction of, or deletion of personal data we hold about you by contacting james@hailindex.com. We will respond within 30 days. Colorado residents have rights under the Colorado Privacy Act (CPA); contact us to exercise them.
8. Children
HailIndex is not directed at children under 13. We do not knowingly collect personal information from anyone under 13.
9. Changes to this policy
We may update this policy. Material changes will be noted by updating the "Last updated" date above. Continued use of the site after changes constitutes acceptance.
10. Contact
Questions about this policy: james@hailindex.com